Baggage Notice

Draft for attorney review. Not yet in effect.

Baggage fees may apply

Every fare on Jetvala shows this notice on the first screen where you see a price, because airline baggage fees are not included in the ticket price unless the fare says so (14 CFR 399.85). Before you pay, we show the free allowance for carry-on and checked bags for the fare you picked. Your confirmation email repeats the allowance and links to the airline's baggage fee page.

How to read the allowance

• Personal item. Almost every fare includes one small item that fits under the seat, such as a purse or laptop bag.
• Carry-on. Many standard fares include one carry-on bag. Basic economy fares on some airlines do not, and a carry-on may be charged at the gate at a higher price than at booking.
• Checked bags. On most routes between the United States and the Caribbean, Latin America and Africa, the first checked bag is charged unless you hold a fare, elite status or co-branded card that includes it. Fees usually rise for the second and third bag and for bags over 50 lb (23 kg) or 62 linear inches (158 cm).

We show the allowance exactly as the airline reports it to us. Where an airline does not send us allowance data, we say so and link you to the airline's page rather than guessing.

Which airline's rules apply

If your itinerary involves more than one airline, the baggage rules of the marketing carrier on the first flight segment of your ticket apply to the whole itinerary, unless that carrier's rules say otherwise (14 CFR 399.87). The marketing carrier is the airline whose flight number appears on your ticket, which may differ from the airline operating the aircraft. We show the operating carrier next to every segment.

For itineraries with separate tickets, each ticket has its own baggage rules and you may need to collect and recheck bags between flights.

Buying bags

You can add checked bags during checkout where the airline lets us sell them, and the price will be shown before you confirm. Adding a bag is always your choice; nothing is pre-selected. Bags bought in advance are usually cheaper than at the airport. Once bought, bag fees are generally non-refundable unless the flight is cancelled by the airline.

Special items and restrictions

Sports equipment, musical instruments, medical devices, mobility aids and infant items each have their own airline rules. Wheelchairs and other assistive devices fly free under 14 CFR Part 382. Lithium batteries, power banks and certain liquids are restricted by the TSA and by the airline. Check the airline's dangerous goods page before you pack.

Lost, delayed or damaged bags

Report the problem to the airline at the airport before you leave the baggage hall and keep your bag tag receipt. The airline is responsible for compensation under its contract of carriage and, for international flights, the Montreal Convention. We will help you file and follow up on a claim.

Questions

Message us on WhatsApp at +19733922785 or email support@jetvala.com. Our baggage guide has airline-by-airline details.